AMC Managed Services
AMC Managed Services
Comprehensive annual maintenance contracts for your IT infrastructure.
AMC Managed Services
Our Annual Maintenance Contract (AMC) services provide comprehensive IT support and maintenance for your business infrastructure. We ensure your systems run smoothly and efficiently throughout the year.
AMC Service Coverage
- Regular System Maintenance
- Hardware Support
- Software Support
- Network Management
- Security Updates
- 24/7 Technical Support
Benefits of Our AMC Services
- Predictable IT Costs: Fixed annual fee for all covered services
- Proactive Maintenance: Prevent issues before they occur
- Reduced Downtime: Quick response to technical issues
- Regular Updates: Keep your systems current and secure
- Priority Support: Dedicated support team for AMC clients
- Cost Savings: Reduce overall IT maintenance costs
Service Levels
Basic AMC
- Quarterly preventive maintenance
- Basic hardware support
- Software troubleshooting
- Email and phone support
Premium AMC
- Monthly preventive maintenance
- Comprehensive hardware support
- Advanced software support
- 24/7 priority support
- On-site support
- Network maintenance
Our AMC Process
- Initial Assessment: Evaluate your IT infrastructure
- Custom Plan: Design an AMC plan that fits your needs
- Implementation: Set up monitoring and maintenance schedules
- Regular Maintenance: Perform scheduled maintenance tasks
- Continuous Monitoring: Track system performance
- Reporting: Provide regular service reports
Additional Features
- Asset Management
- Performance Monitoring
- Security Audits
- Backup Management
- Vendor Management